Privacy
Privacy Policy
Clear public information for customers, buyers, and operators reviewing the platform.
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Privacy Policy
Effective Date: 20 May 2026
Maha Business AI, also known as provides AI-powered local marketing tools for reviews, bookings, leads, coupons, feedback, QR campaign pages, customer management, AI content generation, review replies, reports, and related business growth features.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, dashboard, apps, public campaign pages, forms, QR pages, Google Business Profile integrations, AI tools, or related services.
By using Maha Business AI, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
A. Account Information
When you create an account or contact us, we may collect:
Name
Business name
Email address
Phone number
Password or authentication information
Billing details
Plan and subscription information
Team member details
Workspace and role information
B. Business Profile Information
When you create or manage a business profile, we may collect:
Business name
Business category
Business address
Business phone number
Website link
Logo, brand details, and images
Opening hours
Review links
Social media or third-party profile links
Campaign and location information
C. Customer and Lead Information
When customers submit forms through your campaign pages, booking pages, coupon pages, feedback pages, or lead forms, we may collect:
Customer name
Phone number
Email address
Message or inquiry
Appointment request details
Feedback rating
Review intent or satisfaction score
Coupon claim or redemption details
Source, campaign, or QR scan information
Any information submitted voluntarily through forms
D. Review and Reputation Data
If you use our review tools or Google Business Profile addon, we may collect or process:
Business locations
Customer reviews
Review ratings
Review text
Review dates
Review reply drafts
Published review replies
Review performance metrics
Review campaign activity
E. Google Business Profile Data
If you connect your Google Business Profile account, we may access information permitted by you through Google OAuth, such as:
Google Business Profile account information
Business locations
Location details
Reviews and ratings
Review replies
Review performance or related reporting data
We only access Google Business Profile data to provide user-facing features such as location mapping, review synchronization, AI-assisted review replies, reply publishing, review monitoring, and performance reporting.
F. AI-Generated Content Data
When you use AI tools, we may process:
Campaign prompts
Business descriptions
Review reply inputs
Customer messages
Generated headlines, CTAs, FAQs, captions, replies, or marketing content
User edits and approvals
G. Usage and Technical Information
We may automatically collect:
IP address
Browser type
Device type
Operating system
Pages visited
Referring URLs
Login activity
Campaign visits
QR code scans
Form submissions
Clicks and conversion events
Cookies and analytics identifiers
2. How We Use Your Information
We use the collected information to:
Create and manage user accounts
Provide dashboards, workspaces, and team access
Create and publish campaign pages
Generate QR codes and track campaign visits
Collect leads, bookings, coupon claims, reviews, and feedback
Store and organize customer submissions
Generate AI marketing content and review replies
Sync and manage Google Business Profile reviews
Track reports, analytics, campaign performance, and conversions
Process billing, subscriptions, invoices, and credits
Provide customer support
Improve our website, products, and services
Prevent fraud, abuse, and unauthorized access
Comply with legal and regulatory obligations
3. Google API and Google User Data
If you connect Google services, Maha Business AI uses Google APIs only to provide the features requested by you.
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We do not sell Google user data.
We do not use Google user data for advertising.
We do not transfer Google user data to third parties except as necessary to provide or improve user-facing features, comply with law, or protect users and our services.
Google Business Profile data may be used for:
Connecting your Google Business Profile account
Mapping business locations
Syncing reviews
Drafting AI-assisted replies
Publishing review replies with your authorization
Showing review and performance reports
Maintaining account connection status
You may disconnect Google access at any time from your account settings or by revoking access from your Google Account permissions page.
4. AI Features and User Responsibility
Maha Business AI may provide AI-generated suggestions, including campaign copy, FAQs, calls-to-action, review replies, captions, and marketing content.
AI-generated content may not always be accurate, complete, or suitable for every situation. You are responsible for reviewing, editing, approving, and publishing any AI-generated content. We are not responsible for business losses, reputational harm, legal claims, or customer disputes caused by unreviewed or inaccurate AI-generated content.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep users logged in
Remember preferences
Measure website traffic
Track campaign performance
Analyze QR code scans and page visits
Improve user experience
Support analytics and security features
You may control cookies through your browser settings. Some features may not work properly if cookies are disabled.
6. How We Share Information
We may share information with:
Service providers who help us operate our platform
Payment processors for billing and subscriptions
Cloud hosting and database providers
Analytics and performance tools
Email, SMS, WhatsApp, or communication service providers, where applicable
AI processing providers, where required to generate requested content
Google APIs, when you connect Google Business Profile
Legal authorities, if required by law
We do not sell your personal information.
7. Payment and Billing Information
If you purchase a paid plan, we may collect billing-related information. Payments may be processed by third-party payment providers. We do not store full card numbers unless explicitly supported through a secure payment processor.
Billing data may be used for:
Processing payments
Managing subscriptions
Issuing invoices
Preventing fraud
Handling refunds or disputes
Maintaining accounting records
8. Data Storage and Security
We use reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service is completely secure. You are responsible for keeping your login credentials confidential and for controlling access to your account and workspace.
9. Data Retention
We retain information for as long as necessary to:
Provide our services
Maintain your account
Support active campaigns and reports
Meet legal, tax, accounting, and compliance obligations
Resolve disputes
Prevent fraud and abuse
When information is no longer required, we may delete, anonymize, or archive it.
10. Your Rights and Choices
Depending on applicable law, you may request to:
Access your personal information
Correct inaccurate information
Delete your information
Export your data
Withdraw consent
Disconnect third-party integrations
Object to certain processing
Close your account
To make a request, contact us at:
We may need to verify your identity before processing your request.
11. Customer Data Submitted Through Campaign Pages
Businesses using Maha Business AI may collect customer information through public campaign pages, QR pages, booking pages, coupon forms, feedback forms, review pages, or lead forms.
If you are a customer submitting information to a business using our platform, your information may be shared with that business. The business is responsible for how it follows up with you and handles your information outside our platform.
12. Third-Party Links and Services
Our website or campaign pages may contain links to third-party websites or services, including Google, Facebook, WhatsApp, payment providers, social platforms, review platforms, or business websites.
We are not responsible for the privacy practices, content, or security of third-party websites or services. Please review their privacy policies before sharing information with them.
13. Children’s Privacy
Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us personal information, please contact us and we will take appropriate action.
14. International Data Processing
Your information may be processed and stored in India or other countries where our service providers operate. By using our services, you agree that your information may be transferred and processed outside your country of residence, subject to appropriate safeguards where required.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of the services after changes means you accept the updated Privacy Policy.
16. Contact Us
For privacy questions, data requests, or complaints, contact us at:
Maha Business AI
Office A23, Upper Ground Floor, The Jewels Of Pimpri, Kamala Cross Rd, PCMC Metro Station, Pune - 411018, Maharashtra, India
Email: [email protected]
Website: https://maha.business